1 what are the biggest challenges norwegian experienced in trying to expand its airline across the globe 2 5 marks 2 to what extent did you observe examples of ethnocentric polycentric or geocentric attitudes in this case provide examples to supp

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This Assignment comprise of a short Case.

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Assignment Purposes/Learning Outcomes:

After completion of Assignment-3 students will able to understand the

LO 2. Recognize the functions of planning, organizing and controlling and how they interrelate (Lo2.1)

LO 4. Apply knowledge and techniques of strategic planning and decision making. (Lo2.1)

Assignment-3

Please read the Management in Action case “Norwegian Air Shuttle Aspires to Become the Cheapest Global Airline” at the end of Chapter 4 “Global Management” available in your textbook Management: A Practical Approach 7th edition by Kinicki, A., & Williams, B., and answer the following questions:

Assignment Question(s): (Marks 10)

1.What are the biggest challenges Norwegian experienced in trying to expand its airline across the globe? (2.5 marks)

2.To what extent did you observe examples of ethnocentric, polycentric, or geocentric attitudes in this case? Provide examples to support your conclusions. (2.5 marks)

3.Use Table 4.4 (Given below) to identify cultural differences that are likely to arise between Norwegian employees working in Denmark and Sweden and Thailand. How might these differences affect interpersonal interactions, and what can the company do to reduce any unintended conflict from these differences? (3 marks)

4.What are the most important lessons to be learned about global management from this case? Discuss.(2 marks)

TABLE 4.4 Countries Ranking Highest and Lowest on the Globe Cultural Dimensions

DIMENSION

HIGHEST

LOWEST

Power distance

Morocco, Argentina, Thailand, Spain, Russia

Denmark, Netherlands, South Africa (black sample), Israel, Costa Rica

Uncertainty avoidance

Switzerland, Sweden, Germany (former West), Denmark, Austria

Russia, Hungary, Bolivia, Greece, Venezuela

Institutional collectivism

Sweden, South Korea, Japan, Singapore, Denmark

Greece, Hungary, Germany (former East), Argentina, Italy

In-group collectivism

Iran, India, Morocco, China, Egypt

Denmark, Sweden, New Zealand, Netherlands, Finland

Gender egalitarianism

Hungary, Poland, Slovenia, Denmark, Sweden

South Korea, Egypt, Morocco, India, China

Assertiveness

Germany (former East), Austria, Greece, United States, Spain

Sweden, New Zealand, Switzerland, Japan, Kuwait

Future orientation

Singapore, Switzerland, Netherlands, Canada (English speaking), Denmark

Russia, Argentina, Poland, Italy, Kuwait

Performance orientation

Singapore, Hong Kong, New Zealand, Taiwan, United States

Russia, Argentina, Greece, Venezuela, Italy

Human orientation

Philippines, Ireland, Malaysia, Egypt, Indonesia

Germany (former West), Spain, France, Singapore, Brazil

5.Source: Adapted from M. Javidan and R. J. House, “Cultural Acumen for the Global Manager: Lessons from Project GLOBE,” Organizational Dynamics, Spring 2001, pp. 289–305.

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