information technology 48 – www.savvyessaywriters.net
information technology 48 – www.savvyessaywriters.net
Information technology (IT) is a key driver in supply chain because it functions as the glue that allows other supply chain drivers to work collectively with the goal of creating a coordinated, integrated supply chain. IT is also critical to supply chain performance because it supplies the foundation on which managers make decisions and supply chain processes execute transactions. Without IT, a manager cannot know how much inventory is in stock, what customers want, and when more products should be produced or shipped.
There is a focus on applying information technologies when managing the macro processes of a supply chain, which include Customer Relationship Management (CRM), Internal Supply Chain Management (ISCM), and Supplier Relationship Management (SRM). This week for your project, you will choose one of these areas to focus on.
Your project this week will require you to conduct research. For your research, you will need to do the following:
- Select a macro process to discuss in your design plan (CRM, SRM, or ISCM). Research the process and the technologies used to support the process.
- Research Wal-Mart and Amazon and how they use technology to support their macro processes.
- You will need to use a minimum of 4 credible sources for your research, with 2 being academic sources, such as a book or an academic scholarly journal. Academic scholarly journals can be accessed through the Rasmussen Online Library. For business sources, ProQuest and EBSCO Host are helpful.
*A note about credible sources: Credible sources are reliable, accurate, and trustworthy. These sources are written by authors respected in their fields of study. You want to identify sources where the author of the article is listed, if they’ve referenced other information, the sources should be cited so that you can check for the accuracy of and support what they have written. Wikipedia is not considered a credible source. For more information on credible sources, please visit the Rasmussen Online Library
- In a minimum of 3 pages, discuss the following:
- The macro process that you selected and how it relates to your new company
- Describe the Enterprise Planning (ERP) system and IT software that your company will use and how it will be leveraged to manage your selected macro process.
- Discuss advantages and disadvantages of the IT software that your company will use, including its reliability.
- Discuss how Wal-Mart and Amazon uses technology to support their processes. Is this similar or different than the approach that your organization will take?
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