Discussion Question 3 5.7
Please answer the following question.
Your large firm is about to change to a customer-centered organization structure, in which employees who have rarely had customer contact will now likely significantly influence customer satisfaction and retention. As part of the transition, your superior wants an accurate evaluation of the morale of the firms large number of computer technicians. What type of sample would you draw if it was to be an unrestricted sample?
The answer must be supported by references to at least 2 peer-reviewed sources in addition to the notes attached and 1 biblical integrated versus
The attached notes being used as a reference will only need the in-text citation of (Schindler,2019). “I will personally write the citation”
Bullet points or tables are ok to use.
