Organizational Analysis: Final Paper Due
I have included a copy of my paper I submitted last week that is 4 pages with the organization I chose. UHS, inc.
Organizational Analysis: Final Paper Due
This week, the final paper on your organizational analysis is due. Revise the rough draft based on your instructor’s feedback and submit the final paper.
The final paper should be of 8 pages, APA format providing the following:
Describe your selected organization or unit of interest. Include the following details:
A statement and an introduction regarding why this organization excels in team building and high-quality relationships
A description of what prompted the organization to focus on these variables, if known
The rationale for selecting the issue-its significance or importance in relation to team-building efforts and the success of the organization
Summarize the processes or programs that make this organization successful.
Describe the attributes that made those processes or programs effective.
Explain how the programs might be translated to your present organization. If you do not currently work, refer to a previous employer or discuss with someone employed and glean how they feel the programs or processes could be applied to their organization or unit.
Include all sources used in the reference list in APA format. You need to include at least five cited references.
Include a reference to the scorecard developed and used.
Include references to substantiate the claim that the organization excels in quality relationships. The second-hand information must be correctly cited.
Submission Details
Submit your paper as a Microsoft Word document.
Name your paper SU_NSG7000_W4_A2_LastName_FirstInitial.doc.
Submit your paper to the Submissions Area by the due date assigned.
ORGANIZATION
ORGANIZATION 2
Organizational Analysis
Erika N. Aguilar
South University
Dr. Mary Naccarato
11/13/2019
Organizational Analysis
History of Universal Health Services (UHS), Inc.
Universal Health Services Inc.(UHS), is one of the nation’s largest hospital management companies, with more than 350 acute care hospitals, ambulatory centers, and behavioral health centers within the U.S., Puerto Rico, and the United Kingdom, based in King of Prussia, Pa. Chief Executive Officer, Alan B. Miller, and a team of executives he worked with at American Medicorp, funded the organization with investments from venture capitalists, along with $750,000 put up by himself and several former American Medicorp employees who followed Miller into his investment. Four hospitals and management contracts were acquired by UHS within four moths time. The company has continued to grow since its start up, attaining more facilities and stock trading.
Universal Health Services, Inc. Introductory Statement
Universal Health Services, Inc., a health care organization based in Pennsylvania, has exceled over the past thirty years, with 46 of its’ facilities being recognize in the last 5 years by The Joint Commission as top performers on Key Quality Measures. They have been recognized for Leapfrog excellence, recognizing their hospital safety, quality, and efficiency along with receiving Fortune’s World’s Most Admired Companies for the ninth year in a row, and ranked #293 for the 9th year in a row on Fortune 500’s list of America’s largest corporations by revenue. . over the last ten years in quality and safety and performance measures. The corporation strives to provide quality healthcare services that patients recommend to family and friends, physicians prefer for their patients, purchasers select for their clients, employees are proud of, and investors seek for long-term return (Uhs Inc, 2019).
Universal Health Services has a focus on providing responsive and compassionate care. Patient centered care takes place in a team focused and driven environment focused on shared governance and teamwork. UHS has strived to put the patient first for many decades by employing those who have personal compassion, competence, and commitment to provide quality patient care. Staff are encouraged to voice their opinions and ideas to improve patient care (Uhs Inc, 2019).
Universal Health Services, Inc.’s Mission, Vision, and Values
Universal Health’s mission is to provide “superior quality healthcare services that: patients recommend to family and friends, physicians prefer for their patients, purchasers select for their clients, and employees are proud of, and investors seek for long-term returns” (Uhs Inc, 2019). By provided superior quality care, staff and administration embody the mission. With its large growth and expansion throughout the years, as well improvements in technology, patient care has also been improved upon.
While changing lives and improving the delivery of healthcare, Universal Health Services values focus on patients being the top priority, uncompromised standards, and community investment (Uhs Inc, 2019). Universal Health Services is continuously looking for ways to help improve healthcare access in the community through expansion of not only acute care facilities and ambulatory clinics but also behavioral health acute and out-patient centers. Their commitment is to meet the diverse group of individuals they serve.
The Processes and Programs that Make Universal Health Services Inc. a Successful Organization in Teamwork and Shared Governance
Universal Health Services has thrived over the last three decades in the area of quality of care. Universal Health Service’s focus on patients and their families stems back to their values and mission which stem from ethics and accountability. UHS’s written code of conduct is enacted by all members of the organization including its’ Board of Directors and senior management who lead by example and strive to promote and environment that puts the patient first, while fostering service excellence, compassion, and ethical and fair treatment of all.
in the last 12 years.
In the 2018 Annual Health Report Medicaid and Medicare awarded Universal Health Services , Inc. for a five-star rating. units and if there are any deficiencies, opportunities exist for improvement in a shared decision-making environment.
Universal Health Systems Inc. also evaluates efficiency of communication with providers, patients, and family members is through the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) program. This 32-question survey, that was developed by the Centers for Medicare and Medicaid, assesses patient satisfaction and over all patient satisfaction with their hospital stay. The HCAHPS survey is mailed out to patients after discharge to measure all categories assessed. All scores are communicated with staff on individual units on a quarterly basis once the results and data have been retrieved. Focus is the overall communication and collaboration with patients, family members, and physicians and how each individual unit can improve these numbers so that the hospital can improve collectively. Each month every individual unit focuses on their numbers and a plan of how they can increase the satisfaction scores. At the end of the quarter the satisfaction scores for the hospital as a whole are compared with the previous, along with a plan to increase scores.
References
Byrnes, J. (2016). Winning at quality and safety: do you need a chief quality? Journal of
Healthcare Management 61(6), 391-395.
Uhs Inc. (2019). Corporate Information. Retrieved from Universal Health Services Inc.: Uhsinc.com
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