Preparing nurse leaders for 2020

Preparing nurse leaders for 2020

CAROL HUSTON M S N , M P A , D P A , F A A N 1,2

1President, Sigma Theta Tau International, Indianapolis, IN and 2Professor, School of Nursing, California State University Chico, Chico, CA, USA

Introduction

Planning for the future is difficult, even when environ-

ments are relatively static. When environments are

dynamic, the challenges multiply exponentially. Unfor-

tunately, few environments have been more unpredict-

able in the 21st century than health care. �The healthcare system is in chaos, as is much of the business

world. Traditional management solutions no longer

apply and a lack of strong leadership in healthcare

Correspondence

Carol Huston

10 Via Flora Ct.

Chico

CA 95973

USA

E-mail: chuston@csuchico.edu

H U S T O N C . (2008) Journal of Nursing Management 16, 905–911

Preparing nurse leaders for 2020

Aim: This article highlights eight leadership competencies likely to be an essential part of the nurse leader�s repertoire in 2020. Background: Planning for the future is difficult, even when environments are

relatively static. When environments are dynamic, the challenges multiply

exponentially. Unfortunately, few environments have been more unpredictable in

the 21st century than health care. The healthcare system is in chaos, as is much of

the business world. It is critical then that contemporary nursing and healthcare

leaders identify skill sets that will be needed by nurse leaders in 2020 and begin now

to create the educational models and management development programs necessary

to assure these skills are present.

Results: Essential nurse leader competencies for 2020 include: (i) A global perspective

or mindset regarding healthcare and professional nursing issues. (ii) Technology skills

which facilitate mobility and portability of relationships, interactions, and operational

processes. (iii) Expert decision-making skills rooted in empirical science. (iv) The

ability to create organization cultures that permeate quality healthcare and patient/

worker safety. (v) Understanding and appropriately intervening in political processes.

(vi) Highly developed collaborative and team building skills. (vii) The ability to bal-

ance authenticity and performance expectations. (viii) Being able to envision and

proactively adapt to a healthcare system characterized by rapid change and chaos.

Conclusions: Nursing education programmes and healthcare organizations must be

begin now to prepare nurses to be effective leaders in 2020. This will require the formal

education and training that are a part of most management development programmes

as well as a development of appropriate attitudes through social learning. Proactive

succession planning will also be key to having nurse leaders who can respond effec-

tively to the new challenges and opportunities that will be presented to them in 2020.

Keywords: future, leadership, nurse leadership competencies, leadership succession, management, year 2020

Accepted for publication: 2 July 2008

Journal of Nursing Management, 2008, 16, 905–911

DOI: 10.1111/j.1365-2834.2008.00942.x ª 2008 The Author. Journal compilation ª 2008 Blackwell Publishing Ltd 905

systems has limited the innovation needed to create

solutions to the new and complex problems that the

future will bring� (Marquis & Huston 2009, p. 146). It is critical then that contemporary nursing and

healthcare leaders identify the skills which will be nee-

ded by nurse leaders in 2020 and begin now to create

the educational models and management development

programmes necessary to assure these competencies are

present. This article presents eight leadership

competencies likely to be an essential part of the nurse

leader�s repertoire in 2020 (see Table 1).

A global perspective or mindset

The first competency needed by nurse leaders in 2020 is

a global perspective or mindset about healthcare and

professional nursing issues. Gupta et al. (2008, para 2)

define a global mindset as �one that combines an openness to and awareness of diversity across cultures

and markets with a propensity and ability to synthesize

across this diversity� and argue that developing a global mindset which recognizes and bridges such cultural

differences is essential to the success of any organiza-

tion. The benefit of a global mindset to the nurse

executive is that it allows him or her to proactively

identify and respond to emerging global healthcare and

nursing trends which potentially impact national,

regional or even local healthcare planning.

Indeed, Huston (2008, para 3 & 4) suggests that:

�One only has to look at the headlines to realize most healthcare and nursing issues must now be

viewed from a global perspective. The threat of

pandemics and epidemics such as Acquired

Immunodeficiency Syndrome (AIDS), Severe

Acute Respiratory Syndrome (SARS), drug resis-

tant tuberculosis, poliomyelitis, West Nile virus,

and bird flu, combined with a world increasingly

characterized by global travel, reminds us that the

health threats faced by any one country are

ultimately faced by all countries. In addition,

many professional nursing issues are now recog-

nized as global issues. There has never been a

greater urgency to establish international stan-

dards for nursing education or to identify global

standards or competencies for the novice nurse,

than right now. In addition, the current global

nursing shortage has resulted in the unprecedented

trans-national migration of nurses�,

leading to complaints of �brain drain� from donor countries and an increased risk of unethical, if not

illegal, employment practices for foreign nurses in

their host country, as a result of the lack of

regulatory oversight.

Huston (2008) also suggests:

�It is readily apparent that no one country has all the answers to the worldwide health care dilem-

mas we face today, including abuse of women and

children; care of people with HIV or AIDS; hunger

and lack of access to clean drinking water; the

multiplicity of ethical issues facing nurses and

other health care providers, as well as nations; and

health care worker shortages�.

The eight United Nations Millennium Development

Goals, which range from �eradicating extreme poverty and hunger to halting the spread of HIV/AIDS and pro-

viding universal primary education, all by the target date

of 2015, form a blueprint for all the world�s countries and leading development institutions� (United Nations 2008, para 1). Working together and sharing technologies,

strategies and successes worldwide will be an important

part of addressing these global health care dilemmas.

A working knowledge of technology

A second competency required by nurse leaders in 2020

is the ability to integrate technology which facilitates

mobility and portability of relationships, interactions

and operational processes. Electronic health records

(EHRs), clinical decision support (CDS) and biometrics

are examples of such technology, as all will continue to

impact not only what healthcare data are collected, but

how they are used, communicated and stored.

In January 2004, US President George Bush set a goal

that most Americans would have an EHR by 2014

(Office of the Assistant Secretary of the Defense (Health

Affairs) and the TRICARE Management Activity

2008). Similarly, Canada Health Infoway predicts that

Table 1 Essential nurse leader competencies for 2020

A global perspective or mindset regarding healthcare and professional nursing issues.

Technology skills which facilitate mobility and portability of relationships, interactions, and operational processes.

Expert decision-making skills rooted in empirical science. The ability to create organization cultures that permeate quality healthcare and patient/worker safety.

Understanding and appropriately intervening in political processes. Highly developed collaborative and team building skills. The ability to balance authenticity and performance expectations. Being able to envision and proactively adapt to a healthcare system characterized by rapid change and chaos.

C. Huston

906 ª 2008 The Author. Journal compilation ª 2008 Blackwell Publishing Ltd, Journal of Nursing Management, 16, 905–911

50% of Canadians will be able to access their own

EHRs by 2009 (Pooley 2006). Indeed, most developed

countries are actively moving towards the establishment

and implementation of EHRs. Australia has proposed a

strategy known as �Health Connect�, to facilitate the adoption of common standards by all e-health systems

in the Australian, State and Territory Governments

(Health Connect 2006). Czernowalow (2005) identified

the testing of EHRs at 15 State Hospitals in Africa�s Northern Cape, Western Cape and the Free State as of

2005 and reported that the Department of Health had

tasked the State IT Agency to initiate national

implementation of the system. The National Health

Service in the United Kingdom (UK) began an EHR

system in 2005 and has developed a national system to

transfer records directly and securely from one general

practitioner (GP) to another. More than 100 000

patients in 4000 GP practices in the UK are now using

this system (GP2GP 2008).

The process, however, to make such system wide

changes is not easy. Nor is it cheap. A lack of funding,

debates about who �owns� the data in the system and the challenges of getting computers to �talk to each other� will exist for some time to come (Pooley 2006).

In addition, �clinical decision support� (CDS), defined broadly as �a clinical system, application or process that helps health professionals make clinical decisions to

enhance patient care� (Healthcare Information and Management Systems Society 2008, para 1), will likely

be commonplace by 2020, giving providers the promise

of access at the point of care to cutting edge research,

best practices and decision-making support to improve

patient care. For example, Isabel Health, an online

diagnosis decision support application, �combats…

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