Deliverable 2 – Models Of Quality Improvement In Healthcare
Explain the basic models of quality improvement in healthcare.
Course Scenario
Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:
Emergency room services
Intensive care
Surgical care
Obstetrics
Diagnostic services
Some rehabilitation therapies
Inpatient pharmacy services
Geriatric services
Consumer physician referral services
Recently, the CEO has been hearing complaints from both patients and staff, varying from long wait times to rude physicians. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and to satisfactorily resolve them.
Scenario Continued
The CEO has met with you to let you know that some members of the Board of Directors are questioning the value of developing a quality improvement plan. She has asked you to create an executive summary and an information sheet to be included in the next Board packet.
Instructions
Topics for the executive summary should include:
What is a Quality Improvement plan?
Why do healthcare facilities create improvement plans?
Why would you recommend the facility create and implement a QI plan?
NOTE – APA formatting for the reference list, and proper grammar, punctuation, and form required.
After completing the Executive Summary, you will create a one-page information sheet for the Board that they can use to answer questions about QI plans.
The information sheet should give your CEO and the Board of Directors enough information to have an educated conversation with patients and other stakeholders on the value of QI plans.
Make sure to use audience-specific language and tone on your information sheet. Remember, you are writing this information sheet for your CEO and the Board of Directors.
Be creative, and make your information sheet fun and organized.
Running head: QUALITY IMPROVEMENT IN HEALTHCARE
QUALITY IMPROVEMENT IN HEALTHCARE 3
Quality improvement in healthcare
Ker King
3/16/2020
Quality improvement in healthcare can be referred to as the framework used to systematically try to improve how service delivery to the patients is done. The process posses some features which can be measured. Also, analysis can be done, some improvement might also be considered, and lastly, the control process may be applied. The is a continuous effort in quality improvement, which ensures that predictable results are stable is achieved, meaning that there is minimal variation. In the end, the outcome of the patients and the medical facility is considerably improved. (Goldberg.H,2000)The main goal of quality improvement is trying to enhance the safety, effectiveness, and efficiency in the health sector, which for this process to be more active, results in the employment of unique methods and tools is required. The QI plan is a work plan which is more detailed for the health care of an organization in the clinical services through quality improvement activities. It is the work of the executive and clinical leaders to develop a plan, which also follows and approval by the board of directors. The quality improvement plan provides the map in which clinical and quality services can be realized.
The health facilities adopt quality improvement in the health care system because of the following reasons safety, effectiveness,patient-centered, proactive, cost-effective, and efficient. When the system is well organized in a certain way, this means that the optimization of the care for the patients is enhanced; thus, avoidance of harm to the patients is also achieved through embracement of the culture of safety, quality, and transparent work. (Dopson.S,2005)Quality improvement also ensures that there is effectiveness by reducing the chances which are associated with failure and the existence of multiple information in the system. The quality improvement plan also provides that the medical staff gives the best service by improved efficiency of managerial and clinical processes. The other reason as to why the health facility may consider improvement plans is to be able to recognize the problems encountered and offer practical solutions. The health facility requires efficiency; therefore, improvement plans help in the elimination of wasteful activities, which might be associated with types of equipment or even the supplies. It is highly recommendable for the health facility to have a QI plan because it provides a formal and ongoing process that helps in monitoring, evaluating, and maximum utilization of resources by the organization and the stakeholders. A plan is a road map showing the direction in which a project or particular activity should follow for it to be successful.
References
Goldberg HI. Continuous quality improvement and controlled trials are not mutually exclusive. Health Serv, Res. 2000 ; 35 ( 3 ): 701 – 5 . Medline
.D opson S, Fitzgerald L. Knowledge to action? Evidence-based healthcare in context. Oxford: Oxford University Press; 2005.
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