esilience Across the Life Span
HN520 – Family Resilience Across the Life Span
Hoa’s Case Study
You are a protective services caseworker and you were assigned to Hoa Nugent’s case. Hoa is a
10-year-old Vietnamese girl who is currently in the 5th grade. She lives with both of her parents and an
older brother who is 15 years old. After an investigation was completed, it was determined that no
abuse had occurred but that the family was at-risk and in need of services to prevent any abuse from
occurring in the future. Hoa’s parents legally immigrated to the United States from Vietnam when she
was only a few months old. Both of Hoa’s parents have very high expectations of her and her brother.
Hoa’s father works at a local grocery store and her mother is a stay at home mom. Over the past few
months, Hoa’s personality has changed drastically. She no longer socializes with her peers at school.
She sits by herself during lunch and does not play with anyone at recess. In class, she is constantly
asking her teacher about how she did on her schoolwork and when she feels she is not doing well on
her work, she cries and makes negative statements about herself such as “I am so stupid” or “I will
never amount to anything if I can’t figure this out”. She has even started crying and crouching down if
anyone around her raises their voice. The abuse report indicates the reporter denied any signs of
physical abuse but was mostly worried about emotional and psychological abuse due to the personality
and behavioral changes.
During the investigation, the Department of Children and Families investigator learned that Hoa’s
older brother takes advanced courses in high school and has a 4.2 grade point average (advance
courses allow for GPA’s to be higher than a 4.0). He is active in multiple academic clubs at school and
his parents are extremely proud of him. The investigator also learned that Hoa had always been a
straight A student until she received her first report card in 5th grade. This is when she received her first
B and her parents were very unhappy. The investigator also learned that Hoa’s parents strongly believe
that a good education is the way to success in life. Both of Hoa’s parents graduated high school but
neither attended college. Hoa’s parents believe their own lack of formal education is the reason they
struggle financially. They currently live in a small 2-bedroom, 1 bath apartment. Hoa and her brother
share a bedroom and Hoa admitted she hears her parents arguing about money frequently. When she
received her first B, her parents began telling her she was going to struggle as they do if she did not pull
her grades up and be successful like her brother. Hoa told the investigator that she is trying very hard to
pull her grades up and make her parents proud of her again.
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