facilities management project quick easy

raining and development programs are an essential aspect for hospitality employee information dissemination, adherence to quality standards, and personal career growth. Successful training programs follow a general formula:

  • Determine the business objective (Why is the hospitality organization conducting this training? Why is it needed?)
  • Organize 2-3 learning objectives of the training (2-3 things you want the employees to learn during the training)
  • Outline the training:
    • according to time spent on each aspect (total time 30-90 minutes)
    • content or lecture you will cover
    • at least one activity where employees get to practice or do something
    • feedback either at the end via questioning, or after the training via a survey

INSTRUCTIONS: create a short mock training program centered around a sustainability initiative for a hotel property based on one of the six focus areas of the Florida Green Lodging Program. Using the training formula above and the PDF material from the Florida Green Lodging Program, prepare a 1-2 page outline for your proposed training for line level employees based on one of the focus areas.

Palm Designation Training Program [template]

Name:

Chosen area of focus:[communication/education; waste reduction; energy efficiency; indoor air quality; transportation; storm water pollution]

  • Business objective/purpose of the training:
    • One
    • Two
  • Learning objectives:
    • One
    • Two
    • Possibly three
  • Training (30-90 minutes total)
    • Rough estimate of activities and how long each will take to complete
    • Exact content covered and topics with brief description
    • Schedule in one activity where trainees interact, be creative
    • Organize some sort of feedback, either at the end or after the training

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