observe dunkin donuts as a customer american female voice – www.savvyessaywriters.net

observe dunkin donuts as a customer american female voice – www.savvyessaywriters.net

 

You will observe and evaluate the organization based on information you have learned about organizational culture. NOTE: Refer to the articles you have read during this unit as well as the multimedia presentation about Company Culture in the Learning Activities area for Unit 6.

The assignment will be comprised of a PowerPoint with narration about your experiences in the observation and your analysis of the organization.

Bulleted Points on each slide should include brief points that identify the areas that will be addressed in the narration.

Your PowerPoint presentation should include a total of six slides using the following format:

Slide 1: Cover page that includes assignment title, your name, course, section number, and date.

Slide 2: Introduction of Company (1 minute narration)

• Introduce the presentation by explaining information about the organization and the observation that took place such as the name of the organization, type of organization, day and time of observation and your role as an observer (are you an employee, customer, etc.).

Slide 3: Professional Appearance of Employees and Company (1-2 minutes of narration)

• Use these questions to guide your response:
  • How do the employees dress?
  • Is there anything about the appearance of the employees that distracts from their professionalism?
  • Do the employees’ appearance fit the nature of the business? Why or why not?
  • What does the working environment look like? (furnishings, artwork, lighting, sounds, etc.)
  • Do the physical surroundings fit the nature of the business? Why or why not?
  • How do the employees interact with each other and outside people within the workplace? (greetings, tone of conversation, non-verbal communication, etc.)
  • How do employees interact with each other?
  • Do the interactions of employees fit the nature of the business? Why or why not?

Slide 4: Analysis of Company (1-2 minutes of narration)

• What inferences can you make from your observation? You should cover the following ideas in your explanation:
  • Analyze the company based on information you have learned about organizational culture in the class. Areas to include are to
    • categorize the type of organizational culture you feel the company follows and support this information with what you have learned about organizational culture
    • compare the work done at the company and the organizational culture and explain how this relates
    • research the mission of the company and explain if it aligns with what you have observed. Explain why or why not.

Slide 5: Evaluation of Your Fit (1-2 minutes of narration)

• Based solely on what you have observed and researched about the company (not based on the field of the company), do you feel you would be a good fit for this company? Why or why not?
  • Support this information with what you have learned through your observation as well as what you have researched about the company.
  • Share at least 2-3 social and behavioral attributes you have that would be an asset to this company. Explain why.

Slide 6: Reference Slide – follows APA guidelines

Narration Guidelines: Your narration for the slides should demonstrate the following:

• Maintain a persuasive tone by summarizing observations and evaluations for each slide.
• Words should be clearly enunciated and professional tone should be sustained throughout the presentation narration.
• Audio recording should be free of background noise and interruptions.

Assignment Format

• PowerPoint Presentation with six slides.
• Slides 2-5 should include narration. See information on slide 3 in the template which explains how to add narration to a PowerPoint slide – (be sure to remove this slide before posting to the dropbox).
• Bulleted points on each slide should include brief points that identify the areas that will be addressed in the narration.
• Researched information should be included on Slides 4 and 5 (In-text citations should be included with any brief points that were researched from outside sources and the narration should fully explain the points).
• Identify the source of any pictures you use.

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