week 4 IP Managemen

Week 4 Individual Project 1

Deliverable length: 1–2 pages

Course Objective(s):

  • Create operational procedure and checklists
  • Generate work schedules using labor control concepts

You have just taken over the general manager position for a very well-known restaurant in the area. During the interview process, one of the key items discussed was the importance of controlling labor costs. The current owners feel that a master schedule needs to be developed to help meet the labor cost budget and ensure maximum productivity from the staff. They have asked you to create a master schedule, based upon the productivity standards (a top priority).

You will need the following information to create the master schedule:

  • Maximum seating capacity of the restaurant: 250 guests
  • Hours of operation: 11 a.m.–11 p.m.
  • Productivity standards for the following departments:
    • Servers ratio: 12 to 1 (i.e., 1 server can take care of 12 guests per time period)
    • Host ratio: 60 to 1
    • Bussers ratio: 75 to 1
    • Cooks ratio: 30 to 1
    • Dish washers ratio: 100 to 1

TIME PERIOD

GUESTS

11–12

45

12–1

150

1–2

140

2–3

50

3–4

35

4–5

40

5–6

65

6–7

125

7–8

200

8–9

175

9–10

100

10–11

25

TOTAL GUESTS

1,150

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