The final paper will be your opportunity to present a plan and objectives for providing logistic support to a fictional disaster situation. Although every situation encountered has its own unique requirements in order to successfully support the operation, there are basic actions taken pre-, intra- and post that should be followed. Incorporate what you have […]
Employees at all levels need to understand why it is essential to satisfy complaints. Organizations should remove barriers that might limit the customer complaint process and management should take all customer complaints seriously. Follow up with customer complaints, either immediately or at a later date, gains feedback on the satisfaction level of the resolved customer […]
This assignment asks you to create a timeline of a unified topic. As with the Day-in-the-life or Digital Map assignments, you have a lot of choice in what you pick! The topic can be anything discussed through the entire course but it has to tell a unified story in time with cause and effect. In […]
In 2012 the Lance Armstrong Foundation found itself in a crisis. It was revealed that Armstrong had used performance-enhancing drugs during his Tour de France races, resulting in negative publicity that affected his nonprofit – the Lance Armstrong Foundation. In reaction, he was removed from the board. The foundation changed its name to Livestrong and […]