Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys.

This module reviews Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys. The CAHPS survey process will be explored to determine what factors influence patient satisfaction.

https://www.ahrq.gov/cahps/about-cahps/index.html

https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/HospitalQualityInits/HospitalHCAHPS

Determine which company your facility uses to track patient satisfaction (i.e. Press Ganey or a competitor). Identify how the company was chosen, how patients are selected to receive a survey or do 100% of patients receive the survey, how are surveys sent out (electronic or paper), what is the return rate on surveys, what does the facility do with the data, how meaningful does the organization perceive the data to be, and how is data feedback provided to providers and front line staff? You may also provide an example of when something was changed, modified or put in place as a result of CAHPS data. You may also explore the Medicare Website and compare multiple hospitals to look at data.

Rubric attached- must follow

I am a nurse in a hospital

 

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Healthcare Law

Falsification of records and billing are serious offenses and must be treated as such. As a health administrator, you will be called upon to monitor staff to be sure that records and billing are accurate.

 

In this scenario, consider that you are the assistant manager of operations for the Smith Home Health Care Services. Part of your job is to do impromptu visits where internal audits are completed as a measure to monitor the home health nurses and aides for the company.

You have been observing Barbara Smithers, who has been a home health aide since the company was established in 1995. You notice, before one of your monitoring visits, that Barbara’s billing totals seem higher than the average worker. When you observe her home services and compare them to the services rendered, there is a discrepancy. Going back in her service records, this has been a pattern for at least 4 years. You report this to your supervisor, Ron James. Mr. James meets with Barbara, who finally admits that she has been “padding” the billing for at least 10 years, at the demand of nursing supervisor, Donna Strickland. Mr. James asks you to sit in on a conference with Ms. Strickland and Ms. Smithers and contribute to questioning them and helping make a final decision.

 

  • If accusations turn out to be true, what would be your recommendation in this case be to the Mr. James? What records do you need to review before the conference? Be sure to cite standards from the False Claims Act.
  • How did the Service fail in its responsibility in monitoring Barbara? Should the facility also be held responsible?
  • Could the Service have avoided this situation? Does 4 years of potential fraudulent billing seem a reasonable time period for no one to notice?
  • What are the consequences of this behavior? Is there a criminal case here? What about civil liability? Are there any non-monetary consequences this Service should now be worried about?

400-500 words

 

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bus 601

Organizational Behavior Analysis 

In this assignment you will analyze the organizational behavior of your current or former employer. Describe how the following areas influence the organizational behavior in a negative or positive manner:

  1. Type of culture (Pluralism, Dualism or Salad bowl)
  2. Modes of communication in the organization (i.e., written or verbal)
  3. Nature of authority (i.e., recognized social rank)
  4. Motivational techniques (e.g. intrinsic or extrinsic used to influence productivity and performance)
  5. Areas of EQ (emotional quotient) embraced by the organization
  6. Virtual elements (i.e., teleworking and virtual offices) 

Provide examples for each item listed above and discuss how each example applies to the organization identified. Your paper must be eight to ten pages in length and use a minimum of four scholarly sources, in addition to the textbook. Your paper must be formatted according to APA style as outlined in the Ashford Writing Center

 

Writing the Final Paper
The Final Paper:

  1. Must be eight-to-ten double-spaced pages in length (not including the title and reference pages) and formatted according to APA style as outlined in the Ashford Writing Center.
  2. Must include a title page with the following:
    1. Title of paper
    2. Student’s name
    3. Course name and number
    4. Instructor’s name
    5. Date submitted
  3. Must begin with an introductory paragraph that has a succinct thesis statement.
  4. Must address the topic of the paper with critical thought.
  5. Must use headers
  6. Must end with a conclusion that reaffirms your thesis.
  7. Must document a minimum of four scholarly sources, in addition to the textbook, in APA style, as outlined in the Ashford Writing Center.
  8. Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing Center.

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Hi I need to solve this Bussines law case study in 400 words and do work according to the question s

Hi I need to solve this Bussines law case study in 400 words and do work according to the question specific in the picture. This should be according to the harved reference list.

 

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Hi I need to solve this Bussines law case study in 400 words and do work according to the question s was first posted on June 29, 2020 at 8:14 am.
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